Reference

idks slot Terms & Conditions

idks slot Terms & Conditions set the rules for opening an account, using the lobby and requesting wallet transactions.

Account rulesWallet conditionsPolicy updatesSupport route
idks slot idks slot Terms & Conditions
HELP WITH THE TERMS

Where To Ask About Policy

A clear support path helps when a clause affects your account or wallet status. Start from the support route inside your signed-in account and include your account identifier, the relevant transaction rail and a short description of the issue. We can then match your question to the applicable Terms & Conditions without asking you to send your password.

Team online

Account wording

Ask about phone verification, duplicate details or account access through the signed-in support route. We use the account step and your stated issue to direct the policy response.

Wallet status

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the displayed status and receipt reference. Do not send a password or full security code.

Policy changes

If you need a clause explained or want to request a wording change, identify the section and contact our support route from your account so we can record the request.

ACCOUNT DATA PRACTICE

How We Handle These Rules

Our Terms & Conditions work alongside practical account controls rather than standing apart from them.

Data collection

We use account details, phone verification results and transaction references to apply these Terms & Conditions. Provide information that is accurate and belongs to you so a policy check can be completed.

Cookie use

Cookies and similar browser storage may retain session preferences or help keep an account step connected. Clearing them can sign you out, requiring phone verification or another login step.

Account security

Keep your password private, avoid shared devices and sign out after use. We will not ask for your password through a policy enquiry, wallet-status request or support message.

Record retention

We retain relevant account and transaction records for the period needed to apply these Terms & Conditions, resolve disputes, maintain security and meet obligations that depend on local law.

Correction requests

If your account name, phone detail or contact record is wrong, contact support from the account route and identify the field to change. We may request verification before updating it.

Policy contact

Questions about data use, cookies, retention or wording changes should name the relevant clause. We keep the request tied to your account so the response matches your records.

Terms & Conditions Questions

The answers below address the policy searches we receive most often from Indonesian account holders. They explain how the Terms & Conditions connect with verification, wallet records, browser sessions and support. Where a rule affects eligibility or access, the outcome depends on local law.

They are the rules for creating and using an account, verifying your phone, handling wallet records, accessing listed rooms and contacting support. The current wording appears on this Terms & Conditions page.

Access depends on local law. Before opening an account, check whether use is permitted in your location and provide accurate details during the phone-verification step.

You need to create an account with accurate details and complete the requested phone verification before account access. If information conflicts, we may pause the account for clarification.

DANA and QRIS transactions must use details that belong to you and must match the account record where a check is required. The displayed transaction status and receipt reference form part of the policy record.

Yes. The same Terms & Conditions apply in a mobile browser and on desktop. Clearing cookies or changing devices can end a session, so sign in again and check the current wording.

Use the support route inside your account, name the exact field and explain the correction. We may request phone or account verification before changing a name, number or contact record.

We may update the Terms & Conditions for operational, security or legal reasons. We publish the current version on this page, and you should read it again before using your account.